We do not take phone calls as chances are we are in the factory spooling your lines.
For customer service or to make an international order e-mail csbullbuster@gmail.com
Pay attention to "AVAIL DATES": Orders placed with an "Avail Date" deposit will not be refunded before the "AVAIL DATE" as this is considered a deposit for production. Orders are first come first serve.
It is our mission to help YOU spend more time fishing.
Our Customers:
Order From Anywhere
Save Time
Save Money
Spend More Time Fishing
Contact Us - For Fastest Service:
E-mail Csbullbuster@gmail.com (We Do Not Take Or Make Phone Calls)
Check out our most frequently asked questions to help us better address your specific needs. It is our mission to help
you spend more time fishing, please send us any suggestions you may have to help us better assist you.
Our brand direct business model allows us to deliver our premium lines to your doorstep at a
fraction of the traditional retail price. This is all part of Bullbuster’s goal to help you spend more time fishing.
Our products are sold to you directly from our warehouse instead of an extensive
network of middle men, allowing us to give you premium products at our brand direct
price without ever sacrificing any quality.
Our mission is to help you spend more time fishing, therefore we recommend ordering everything needed for the season in bulk to save both time and money. Check out a few resources that help explain why buying in bulk can help you spend more time fishing. Links:
Items that are not available on the website are currently out of stock. The wait time for each product depends
on several factors including raw materials and the state of the production center. Therefore, it could take from
one hour to several months for an item to be back in stock. If you have a question about a specific product,
please fill out the online Contact Form
Yes, send an e-mail to csbullbuster@gmail.com and we can get you more information about the product in question.
90% of Bullbuster lines are spooled for you in our warehouse.
The polymers and fibers that make up our products are made from the best domestic and imported sources.
While our number one priority criteria is quality and we are constantly looking to source materials from
the best source whether that is domestic or international, we have made a BIG PUSH in the past few years to
support American industry and jobs by looking for domestic sources of labels, spools, machinery, and raw materials whenever possible.
Within the United States (including Alaska and Hawaii), orders that include two or more spools of line, or orders
over $100, qualify for free shipping. Free shipping does not cover expedited options, so if you need your line faster choose an expedited shipping option and we will get your line to you faster. International Orders will be quoted by the Fishing Facilitator
on a case by case basis (csbullbuster@gmail.com). Our mission is to help you spend more time fishing, there we recommend ordering everything
needed for the season in bulk to save both time and money.
Upon completing your order you should receive a confirmation e-mail. This means that we have received your order
and should begin processing it. Use the "Order Confirmation Number" to get shipping updates simply by copy and pasting it in the "Track Order" tool on the nav bar of our homepage.
.
Track your order using the "Track Order" tool on our homepage.
You can also access that tracking number in your Customer Account Profile.
If you do not see any tracking information using the "Track Order" tool on the homepage within 48 hours (M-F)** of your order e-mail us at csbullbuster@gmail.com to get more information about your order.
* If you see an "AVAIL" date in your shopping cart and on your order confirmation, this means that you have pre-orded an item that will be available at that date.
** If you have an order that is later than 2 weeks from the avail date you qualify for the following promotion:
1) Orders Under $100 - $20.00 credit towards any item on our website. (Must e-mail csbullbuster@gmail.com) to claim.
2) Orders Over $100 and under $250.00 - $50.00 credit towards any item on our website. (Must email csbullbuster@gmail.com to claim)
3) Orders over $250.00 - $100 credit towards any item on our website (Must e-mail csbullbuster@gmail.com to claim)
If there is a mistake on your order, please notify Bullbuster Direct by e-mail us at csbullbuster@gmail.com. We are working
on a development that will soon allow you to make changes to your order or request refunds through your customer profile.
All orders placed Monday - Thursday will ship within 48 hours. All orders placed on Friday before noon should ship out that
afternoon. If you place your order Friday afternoon or over the weekend you can expect it to ship on either Monday or Tuesday morning.
If you do not see any tracking information using the "Track Order" tool on the homepage within 48 hours (M-F)** of your order e-mail us at csbullbuster@gmail.com to get more information about your order.
* If you see an "AVAIL" date in your shopping cart and on your order confirmation, this means that you have pre-orded an item that will be available at that date.
** If you have an order that is later than 2 weeks from the avail date you qualify for the following promotion:
1) Orders Under $100 - $20.00 credit towards any item on our website. (Must e-mail csbullbuster@gmail.com) to claim.
2) Orders Over $100 and under $250.00 - $50.00 credit towards any item on our website. (Must email csbullbuster@gmail.com to claim)
3) Orders over $250.00 - $100 credit towards any item on our website (Must e-mail csbullbuster@gmail.com to claim)
We give you the option to expedite your package by choosing premium shipping options in the checkout process. If you use our
standard shipping to California locations you should expect your package to arrive no later than 72 hours after ordering them assuming
your order is placed Monday- Thursday or Friday before noon. If you order Friday afternoon or over the weekend you can expect your
order to arrive no later than Wednesday of the next week.
If you do not see any tracking information using the "Track Order" tool on the homepage within 48 hours (M-F)** of your order e-mail us at csbullbuster@gmail.com to get more information about your order.
* If you see an "AVAIL" date in your shopping cart and on your order confirmation, this means that you have pre-orded an item that will be available at that date.
** If you have an order that is later than 2 weeks from the avail date you qualify for the following promotion:
1) Orders Under $100 - $20.00 credit towards any item on our website. (Must e-mail csbullbuster@gmail.com) to claim.
2) Orders Over $100 and under $250.00 - $50.00 credit towards any item on our website. (Must email csbullbuster@gmail.com to claim)
3) Orders over $250.00 - $100 credit towards any item on our website (Must e-mail csbullbuster@gmail.com to claim)
We give you the option to expedite your package by choosing premium shipping options in the checkout process. If you use our standard
shipping to a location in the continental US you should expect your package to arrive no later than 5 days after ordering them, assuming
your order is placed Monday- Thursday or Friday before noon. If you order Friday afternoon or over the weekend you can expect your order
to arrive no later than Friday of the next week.
We give you the option to expedite your package by choosing premium shipping options in the checkout process. If you use our standard
shipping to a location in either Hawaii or Alaska you should expect your package to arrive no later than 7 business days after ordering
them, assuming your order is placed Monday- Thursday or Friday before noon.
Package delivery times may vary for international orders, please use the online Contact Form to get a shipping quote for international orders.
Bullbuster does not provide in store pickup locations in order to better serve our ecommerce customers and help you spend more time fishing.
All orders are shipped promptly and will arrive on your doorstep.
Due to the varying sizes of our products we do not ship to PO boxes.
We currently accept credit card payments via Visa, MasterCard, American Express, and Discover Card.
Unfortunately at this time, we only accept Paypal for international orders.
Bullbuster stands by our products through our 100% satisfaction guarantee program. If you are not 100% satisfied with your order send
your line back to us using the return form on your account profile page. Once we have received your line with your return slip included
we will process your refund.
If you are an angler charter boat, or fishing team looking to become a Bullbuster ambassador apply within our Community Section
If you are a tournament or non-profit organization looking for a sponsorship or donation from Bullbuster Use This Form
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